How to Buy

How to Buy

SmartEd Services helps educators make timely, informed technology purchases—with confidence.  To that end, we offer a variety of opportunities for our clients to research and experience products they are considering, including:

  • technology consultations with a regional representative
  • on-site demonstrations
  • exhibits at educational conferences and tradeshows
  • downloadable print and multimedia content available at www.teachsmart.org

Find a Regional Representative

Our regional account executives reside within the geographic areas they serve. Many of our representatives have worked as educators.  They understand the content standards that schools are charged to meet, and the need to engage children in the learning process for academic success. To identify the representative for your area, visit www.teachsmart.org or call 800.251.4077.

Schedule an On-Site Demonstration

When they arrive at your school to discuss technology, your regional representative will bring demonstration equipment that allows you and your faculty to make a hands-on assessment of the SMART Board™ or other educational tools you are considering. Our goal is to ensure that the equipment you purchase is the best fit for your students, faculty, facility and curriculum.

Visit the SmartEd Services Exhibit at a Conference

Presentations and exhibits sponsored by SmartEd Services can be found at dozens of educational technology conferences including

  • eTech Ohio
  • Illinois Computer Educators
  • Indiana Computer Educators
  • Kentucky Teaching & Learning Conference
  • Michigan Association for Computer Users in Learning
  • Pennsylvania Educational Technology Expo and Conference

Register to receive email updates on SmartEd Services’ programs and events at www.teachsmart.org

Request a Quote

Once you have decided on the products that fit your technology plan, your SmartEd Services regional representative will work with you to develop a “Quote Request.” In addition to hardware and software, the Quote Request may include services such as installation, project management and professional development. After the Quote Request has been submitted to SmartEd Services’ Order Fulfillment Department, you will receive a detailed “Quote” outlining the costs and products and services.

Submit a Purchase Order, Supply Agreement, or Place a Credit Card Order

After careful review of the Quote, your technology purchase can be initiated in any of the following ways:

Purchase Order

Send a certified Purchase Order from your school or district signed by the treasurer or principal.  To ensure accuracy in the purchasing process, we do not take Purchase Order information over the phone.

 Purchase orders can be submitted via:

  • Fax: 216.432.0044
  • Email: orders@teachsmart.org
  • US Postal Service: SmartEd Services, PO Box 603950, Cleveland, OH 44103

Prepayment

Mail a prepayment check for the total amount, including shipping, along with a copy of your Quote to:

SmartEd Services, PO Box 603950, Cleveland, OH 44103

Credit Card Orders

Credit card purchases will be accepted via telephone. Please be prepared to provide:

  • cardholder name
  • credit card number 
  • billing address and billing zip code
  • credit card expiration date
  • verification code (3 digits of Visa/MC/Discover and 4 digits for AMEX)

Scheduling Installation

SmartEd Services’ factory trained and certified professional installers are available to integrate interactive whiteboards, projectors, projection screens, audio, control systems and other AV components in a single classroom or throughout an entire campus.  Remember to ask for estimated installation costs in your initial quote request.

Our integration manager will contact you to schedule an installation upon receiving notification from the manufacturer that your shipment has been delivered.  SmartEd Services continuously tracks product shipment from the manufacturer following confirmation of your order. Please note: installation scheduling is dependent on manufacturer lead-time for product shipping which can vary anywhere from 30–45 days upon receipt of your purchase order.

Client Care Services

Once your order has been received, our client care specialists are available to respond to questions regarding billing, shipping, service and ongoing support.

Product Orientation

The success of a technology purchase can be measured by its use.  SmartEd Services’ 90-minute product orientation is designed to provide no more than 12 participants with a foundation for using the SMART Board interactive whiteboard effectively. This complimentary presentation covers the basic ideas and information as to how the SMART Board works and how it can be used within a specific environment. There are limited opportunities for hands-on practice as this presentation is meant as more of primer for the participants.

What our clients say...

I seldom endorse any company, but it is with pleasure that I tell you about SmartEd because I know anyone who becomes a customer will not be disappointed by the level of pre and post sales, the attention to detail, and the professionalism of their staff. They are genuinely a customer-centric organization of which I feel very pleased to have as a resource and that I can recommend whole-heartedly to anyone.Tony M. CarrTech CoordinatorGreenup Country School District

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