Support Services
Dedicated Support
Frontline support for educational technology
SmartEd Services is proud to operate the largest staffed, highly-educated and experienced technical support team of any SMART Technologies vendor in North America.
Our goal is to respond to your inquiry quickly and accurately. At times, tech support staff may need to contact the manufacturer to do some research on your behalf. To ensure that your issue is expedited to a timely resolution, all support inquiries are managed with a state-of-the art Microsoft® Dynamics ticketing system. We promise that your query won't get lost in the shuffle.
Certifications
Tech support staff industry and manufacturer certifications include:
- InfoComm Certified Technology Specialist (CTS, CTS-I, CTS-D)
- SMART Technologies Factory Trained Technician
- Microsoft® Certified Professional
- Apple® Certified Product Professional