Help Desk

Any questions?

SmartEd Services boasts a fulltime Help Desk staffed with knowledgeable technicians dedicated solely to resolving your technology questions.

The Help Desk can be reached at:

Phone: 216.373.0411
Toll-Free: 800.251.4077 ext 411

Hours:

The Help Desk is available Monday – Friday, 7:30 am to 5:00 pm EST. Hours are tailored to best suit educators’ support needs.

Call us first! Let us do the footwork to expedite your issue. Here’s why:

As a top tier vendor, we have privileged access to support numbers and personnel that the average caller does not.
We are practiced with, and have detailed knowledge of our vendors’ policies and procedures for resolving issues.

When you choose SmartEd Services as your vender, you can rest assured you will have the post-sales support you need to get the most benefit from your educational technology.

What our clients say...

SmartEd Services continues to be down to earth, excellent listeners, and willing to assist in any area possible. Your staff is not afraid to admit when they do not know an answer, but they assure you that they will either find the answer or refer you to a person who can answer your question.Genelle EggertonIntervention SpecialistEast Knox Elementary School